We have always believed our customers should be valued, appreciated and recognized for their support and that will never change, but the times have changed and we’ve changed with it.
We will never compromise our professional integrity or product standards. We, like many small businesses in these challenging times, are looking for the best values on raw materials and packaging and we want to continue our annual tradition of offering a BOGO sale. Due to the high fluctuations of raw materials, we had to get creative on how we could offer this to you.
Instead of two BOGO sales per year (on the entire line), we are now offering monthly BOGO sales on select products (only). This allows us to take advantage of industry savings and then pass that savings on to you.
We will announce the products that will be on the BOGO sale in our newsletter which will be delivered to your inbox on the 1st of each month. Be sure you are signed up and have whitelisted our email address so it doesn’t end up in your promotional folder or spam.
Our BOGO (Buy-One-Get-One-Free) Sales are valid from the 1st-7th of each month while supplies last. You can buy as much as you’d like. If you buy one, you’ll receive two…if you buy two, you’ll receive four, etc.
You don’t need a coupon code for the BOGO Sale. The extra products do not show up in your cart – we just include them with the order. We photograph every order as it’s packed to ensure we got it right and keep that on file for you.
No coupon codes or gift certificates will be accepted during BOGO Sale.
Supply is limited: Many of our vendors have been out of stock on items including packaging and raw materials, so I am unable to produce unlimited stock as in previous years. Please shop early for the best selection. If your favorite product is out of stock, you can send me an email and ask if it will be replenished during the sale. We will only accept back orders if we know we can easily produce more.
BOGO sale orders are non refundable/final sales.
Please allow up to 10 business days for shipping. Once your order is packed, you will receive an email with tracking info. Please check your mailing address to make sure it’s correct (especially if you use Paypal). If your order is returned because the shipping is incorrect, you will be responsible for paying to re-ship your order.
All orders over $150 will automatically get upgraded to Signature Confirmation (to prevent theft). This means you will need to sign for your package.
We try to be as eco-friendly as possible. If you do not want any of the literature that accompanies the products, just let us know in the notes section.
If you have questions or comments or need us to hold your order (once it’s placed), just let us know in the notes section.
Still need help?
For any other questions, please write us at firstname.lastname@example.org